Title 49

PART 378

Part 378 - Procedures Governing The Processing, Investigation, And Disposition Of Overcharge, Duplicate Payment, Or Overcollection Claims

PART 378 - PROCEDURES GOVERNING THE PROCESSING, INVESTIGATION, AND DISPOSITION OF OVERCHARGE, DUPLICATE PAYMENT, OR OVERCOLLECTION CLAIMS Authority:49 U.S.C. 13321, 14101, 14704 and 14705; and 49 CFR 1.87. Source:43 FR 41040, Sept. 14, 1978, unless otherwise noted. Redesignated at 61 FR 54707, Oct. 21, 1996.

• Authority: 49 U.S.C. 13321, 14101, 14704 and 14705; and 49 CFR 1.87.
• Source: 43 FR 41040, Sept. 14, 1978, unless otherwise noted. Redesignated at 61 FR 54707, Oct. 21, 1996.

49:5.1.1.2.21.0.11.1	SECTION 378.1	378.1 Applicability.
49:5.1.1.2.21.0.11.2	SECTION 378.2	378.2 Definitions.
49:5.1.1.2.21.0.11.3	SECTION 378.3	378.3 Filing and processing claims.
49:5.1.1.2.21.0.11.4	SECTION 378.4	378.4 Documentation of claims.
49:5.1.1.2.21.0.11.5	SECTION 378.5	378.5 Investigation of claims.
49:5.1.1.2.21.0.11.6	SECTION 378.6	378.6 Claim records.
49:5.1.1.2.21.0.11.7	SECTION 378.7	378.7 Acknowledgment of claims.
49:5.1.1.2.21.0.11.8	SECTION 378.8	378.8 Disposition of claims.
49:5.1.1.2.21.0.11.9	SECTION 378.9	378.9 Disposition of unidentified payments, overcharges, duplicate payments, and overcollections not supported by claims.

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