Title 14

PART 382 SUBPART K

Subpart K - Complaints and Enforcement Procedures

• 49 U.S.C. 41705.
• Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, unless otherwise noted.

14:4.0.1.4.63.11.24.1	SECTION 382.151	382.151 What are the requirements for providing Complaints Resolution Officials
14:4.0.1.4.63.11.24.2	SECTION 382.153	382.153 What actions do CROs take on complaints
14:4.0.1.4.63.11.24.3	SECTION 382.155	382.155 How must carriers respond to written complaints
14:4.0.1.4.63.11.24.4	SECTION 382.157	382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints
14:4.0.1.4.63.11.24.5	SECTION 382.159	382.159 How are complaints filed with DOT

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