| 14:4.0.1.4.63.1 | SUBPART A
| Subpart A - General Provisions | |
| 14:4.0.1.4.63.1.24.1 | SECTION 382.1
| 382.1 What is the purpose of this part | |
| 14:4.0.1.4.63.1.24.2 | SECTION 382.3
| 382.3 What do the terms in this rule mean | |
| 14:4.0.1.4.63.1.24.3 | SECTION 382.5
| 382.5 When are U.S. and foreign carriers required to begin complying with the provisions of this part | |
| 14:4.0.1.4.63.1.24.4 | SECTION 382.7
| 382.7 To whom do the provisions of this part apply | |
| 14:4.0.1.4.63.1.24.5 | SECTION 382.9
| 382.9 What may foreign carriers do if they believe a provision of a foreign nation's law conflicts with compliance with a provision of this part | |
| 14:4.0.1.4.63.1.24.6 | SECTION 382.10
| 382.10 How does a U.S. or foreign carrier obtain a determination that it is providing an equivalent alternative to passengers with disabilities | |
| 14:4.0.1.4.63.2 | SUBPART B
| Subpart B - Nondiscrimination and Access to Services and Information | |
| 14:4.0.1.4.63.2.24.1 | SECTION 382.11
| 382.11 What is the general nondiscrimination requirement of this part | |
| 14:4.0.1.4.63.2.24.2 | SECTION 382.13
| 382.13 Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination | |
| 14:4.0.1.4.63.2.24.3 | SECTION 382.15
| 382.15 Do carriers have to make sure that contractors comply with the requirements of this Part | |
| 14:4.0.1.4.63.2.24.4 | SECTION 382.17
| 382.17 May carriers limit the number of passengers with a disability on a flight | |
| 14:4.0.1.4.63.2.24.5 | SECTION 382.19
| 382.19 May carriers refuse to provide transportation on the basis of disability | |
| 14:4.0.1.4.63.2.24.6 | SECTION 382.21
| 382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition | |
| 14:4.0.1.4.63.2.24.7 | SECTION 382.23
| 382.23 May carriers require a passenger with a disability to provide a medical certificate | |
| 14:4.0.1.4.63.2.24.8 | SECTION 382.25
| 382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight | |
| 14:4.0.1.4.63.2.24.9 | SECTION 382.27
| 382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain certain specific services in connection with a flight | |
| 14:4.0.1.4.63.2.24.10 | SECTION 382.29
| 382.29 May a carrier require a passenger with a disability to travel with a safety assistant | |
| 14:4.0.1.4.63.2.24.11 | SECTION 382.31
| 382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule | |
| 14:4.0.1.4.63.2.24.12 | SECTION 382.33
| 382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers | |
| 14:4.0.1.4.63.2.24.13 | SECTION 382.35
| 382.35 May carriers require passengers with a disability to sign waivers or releases | |
| 14:4.0.1.4.63.3 | SUBPART C
| Subpart C - Information for Passengers | |
| 14:4.0.1.4.63.3.24.1 | SECTION 382.41
| 382.41 What flight-related information must carriers provide to qualified individuals with a disability | |
| 14:4.0.1.4.63.3.24.2 | SECTION 382.43
| 382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities | |
| 14:4.0.1.4.63.3.24.3 | SECTION 382.45
| 382.45 Must carriers make copies of this Part available to passengers | |
| 14:4.0.1.4.63.4 | SUBPART D
| Subpart D - Accessibility of Airport Facilities | |
| 14:4.0.1.4.63.4.24.1 | SECTION 382.51
| 382.51 What requirements must carriers meet concerning the accessibility of airport facilities | |
| 14:4.0.1.4.63.4.24.2 | SECTION 382.53
| 382.53 What information must carriers give individuals with a vision or hearing impairment at airports | |
| 14:4.0.1.4.63.4.24.3 | SECTION 382.55
| 382.55 May carriers impose security screening procedures for passengers with disabilities that go beyond TSA requirements or those of foreign governments | |
| 14:4.0.1.4.63.4.24.4 | SECTION 382.57
| 382.57 What accessibility requirements apply to automated airport kiosks | |
| 14:4.0.1.4.63.5 | SUBPART E
| Subpart E - Accessibility of Aircraft and Service Animals on Aircraft | |
| 14:4.0.1.4.63.5.24.1 | SECTION 382.61
| 382.61 What are the requirements for movable aisle armrests | |
| 14:4.0.1.4.63.5.24.2 | SECTION 382.63
| 382.63 What are the requirements for accessible lavatories | |
| 14:4.0.1.4.63.5.24.3 | SECTION 382.65
| 382.65 What are the requirements concerning on-board wheelchairs | |
| 14:4.0.1.4.63.5.24.4 | SECTION 382.67
| 382.67 What is the requirement for priority space in the cabin to store passengers' wheelchairs | |
| 14:4.0.1.4.63.5.24.5 | SECTION 382.69
| 382.69 What requirements must carriers meet concerning the accessibility of videos, DVDs, and other audio-visual presentations shown on-aircraft to individuals who are deaf or hard of hearing | |
| 14:4.0.1.4.63.5.24.6 | SECTION 382.71
| 382.71 What other aircraft accessibility requirements apply to carriers | |
| 14:4.0.1.4.63.5.24.7 | SECTION 382.73
| 382.73 How do carriers determine if an animal is a service animal that must be accepted for transport? May a carrier require that a service animal be under the control of the service animal user or handler | |
| 14:4.0.1.4.63.5.24.8 | SECTION 382.74
| 382.74 How many service animals must a carrier transport in the cabin of aircraft | |
| 14:4.0.1.4.63.5.24.9 | SECTION 382.75
| 382.75 May a carrier require documentation from passengers with disabilities seeking to travel with a service animal | |
| 14:4.0.1.4.63.5.24.10 | SECTION 382.76
| 382.76 May a carrier require a service animal user to check-in physically at the airport | |
| 14:4.0.1.4.63.5.24.11 | SECTION 382.77
| 382.77 May carriers restrict the location and placement of service animals on aircraft | |
| 14:4.0.1.4.63.5.24.12 | SECTION 382.78
| 382.78 May carriers charge individuals with disabilities for the damage their service animal causes | |
| 14:4.0.1.4.63.5.24.13 | SECTION 382.79
| 382.79 Under what other circumstances may carriers refuse to provide transportation to a service animal traveling with a passenger with a disability | |
| 14:4.0.1.4.63.5.24.14 | SECTION 382.80
| 382.80 May carriers impose additional restrictions on the transport of service animals | |
| 14:4.0.1.4.63.6 | SUBPART F
| Subpart F - Seating Accommodations | |
| 14:4.0.1.4.63.6.24.1 | SECTION 382.81
| 382.81 For which passengers must carriers make seating accommodations | |
| 14:4.0.1.4.63.6.24.2 | SECTION 382.83
| 382.83 Through what mechanisms do carriers make seating accommodations | |
| 14:4.0.1.4.63.6.24.3 | SECTION 382.85
| 382.85 What seating accommodations must carriers make to passengers in circumstances not covered by § 382.81 (a) through (d) | |
| 14:4.0.1.4.63.6.24.4 | SECTION 382.87
| 382.87 What other requirements pertain to seating for passengers with a disability | |
| 14:4.0.1.4.63.7 | SUBPART G
| Subpart G - Boarding, Deplaning, and Connecting Assistance | |
| 14:4.0.1.4.63.7.24.1 | SECTION 382.91
| 382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal | |
| 14:4.0.1.4.63.7.24.2 | SECTION 382.93
| 382.93 Must carriers offer preboarding to passengers with a disability | |
| 14:4.0.1.4.63.7.24.3 | SECTION 382.95
| 382.95 What are carriers' general obligations with respect to boarding and deplaning assistance | |
| 14:4.0.1.4.63.7.24.4 | SECTION 382.97
| 382.97 To which aircraft does the requirement to provide boarding and deplaning assistance through the use of lifts apply | |
| 14:4.0.1.4.63.7.24.5 | SECTION 382.99
| 382.99 What agreements must carriers have with the airports they serve | |
| 14:4.0.1.4.63.7.24.6 | SECTION 382.101
| 382.101 What other boarding and deplaning assistance must carriers provide | |
| 14:4.0.1.4.63.7.24.7 | SECTION 382.103
| 382.103 May a carrier leave a passenger unattended in a wheelchair or other device | |
| 14:4.0.1.4.63.7.24.8 | SECTION 382.105
| 382.105 What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, and connecting assistance | |
| 14:4.0.1.4.63.8 | SUBPART H
| Subpart H - Services on Aircraft | |
| 14:4.0.1.4.63.8.24.1 | SECTION 382.111
| 382.111 What services must carriers provide to passengers with a disability on board the aircraft | |
| 14:4.0.1.4.63.8.24.2 | SECTION 382.113
| 382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft | |
| 14:4.0.1.4.63.8.24.3 | SECTION 382.115
| 382.115 What requirements apply to on-board safety briefings | |
| 14:4.0.1.4.63.8.24.4 | SECTION 382.119
| 382.119 What information must carriers give individuals with vision or hearing impairment on aircraft | |
| 14:4.0.1.4.63.9 | SUBPART I
| Subpart I - Stowage of Wheelchairs, Other Mobility Aids, and Other Assistive Devices | |
| 14:4.0.1.4.63.9.24.1 | SECTION 382.121
| 382.121 What mobility aids and other assistive devices may passengers with a disability bring into the aircraft cabin | |
| 14:4.0.1.4.63.9.24.2 | SECTION 382.123
| 382.123 What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices | |
| 14:4.0.1.4.63.9.24.3 | SECTION 382.125
| 382.125 What procedures do carriers follow when wheelchairs, other mobility aids, and other assistive devices must be stowed in the cargo compartment | |
| 14:4.0.1.4.63.9.24.4 | SECTION 382.127
| 382.127 What procedures apply to stowage of battery-powered mobility aids | |
| 14:4.0.1.4.63.9.24.5 | SECTION 382.129
| 382.129 What other requirements apply when passengers' wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage | |
| 14:4.0.1.4.63.9.24.6 | SECTION 382.131
| 382.131 Do baggage liability limits apply to mobility aids and other assistive devices | |
| 14:4.0.1.4.63.9.24.7 | SECTION 382.133
| 382.133 What are the requirements concerning the evaluation and use of passenger-supplied electronic devices that assist passengers with respiration in the cabin during flight | |
| 14:4.0.1.4.63.10 | SUBPART J
| Subpart J - Training and Administrative Provisions | |
| 14:4.0.1.4.63.10.24.1 | SECTION 382.141
| 382.141 What training are carriers required to provide for their personnel | |
| 14:4.0.1.4.63.10.24.2 | SECTION 382.143
| 382.143 When must carriers complete training for their personnel | |
| 14:4.0.1.4.63.10.24.3 | SECTION 382.145
| 382.145 What records concerning training must carriers retain | |
| 14:4.0.1.4.63.11 | SUBPART K
| Subpart K - Complaints and Enforcement Procedures | |
| 14:4.0.1.4.63.11.24.1 | SECTION 382.151
| 382.151 What are the requirements for providing Complaints Resolution Officials | |
| 14:4.0.1.4.63.11.24.2 | SECTION 382.153
| 382.153 What actions do CROs take on complaints | |
| 14:4.0.1.4.63.11.24.3 | SECTION 382.155
| 382.155 How must carriers respond to written complaints | |
| 14:4.0.1.4.63.11.24.4 | SECTION 382.157
| 382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints | |
| 14:4.0.1.4.63.11.24.5 | SECTION 382.159
| 382.159 How are complaints filed with DOT | |
| 14:4.0.1.4.63.12 | SUBPART 0
| | |
| 14:4.0.1.4.63.13.24.1.10 | APPENDIX Appendix A
| Appendix A to Part 382 - Report of Disability-Related Complaint Data | |
| 14:4.0.1.4.63.13.24.1.11 | APPENDIX Appendix B
| Appendix B to Part 382 - Cross-Reference Table | |