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Title 47 Part 14

Title 47 → Chapter I → Subchapter A → Part 14

Electronic Code of Federal Regulations e-CFR

Title 47 Part 14

Title 47Chapter ISubchapter APart 14


TITLE 47—Telecommunication

CHAPTER I—FEDERAL COMMUNICATIONS COMMISSION

SUBCHAPTER A—GENERAL

PART 14—ACCESS TO ADVANCED COMMUNICATIONS SERVICES AND EQUIPMENT BY PEOPLE WITH DISABILITIES

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Subpart A—SCOPE

§14.1
Applicability.
§14.2
Limitations.
§14.3
Exemption for Customized Equipment or Services.
§14.4
Exemption for Small Entities.
§14.5
Waivers—Multipurpose Services and Equipment.
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Subpart B—DEFINITIONS

§14.10
Definitions.
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Subpart C—IMPLEMENTATION REQUIREMENTS—WHAT MUST COVERED ENTITIES DO?

§14.20
Obligations.
§14.21
Performance Objectives.
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Subpart D—RECORDKEEPING, CONSUMER DISPUTE ASSISTANCE, AND ENFORCEMENT

§14.30
Generally.
§14.31
Recordkeeping.
§14.32
Consumer Dispute Assistance.
§14.33
Informal or formal complaints.
§14.34
Informal complaints; form, filing, content, and consumer assistance.
§14.35
Procedure; designation of agents for service.
§14.36
Answers and replies to informal complaints.
§14.37
Review and disposition of informal complaints.
§14.38
Formal complaints.
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Subpart E—INTERNET BROWSERS BUILT INTO TELEPHONES USED WITH PUBLIC MOBILE SERVICES.

§14.60
Applicability.
§14.61
Obligations with respect to internet browsers built into mobile phones.