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Title 48 Part 552 → Subpart 552.2 → §552.216-74

Title 48 → Chapter 5 → Subchapter H → Part 552 → Subpart 552.2 → §552.216-74

Electronic Code of Federal Regulations e-CFR

Title 48 Part 552 → Subpart 552.2 → §552.216-74

e-CFR data is current as of October 21, 2019

Title 48Chapter 5Subchapter HPart 552Subpart 552.2 → §552.216-74


Title 48: Federal Acquisition Regulations System
PART 552—SOLICITATION PROVISIONS AND CONTRACT CLAUSES
Subpart 552.2—Text of Provisions and Clauses


552.216-74   Task-Order and Delivery-Order Ombudsman.

As prescribed in 516.506(b), insert the following clause:

Task-Order and Delivery-Order Ombudsman (JAN 2017)

(a) GSA has designated a Task-Order and Delivery-Order Ombudsman who will review complaints from contractors and ensure that they are afforded a fair opportunity for consideration in the award of task or delivery orders under Indefinite Delivery/Indefinite Quantity (ID/IQ) contracts, consistent with the procedures in the contract. Written complaints shall be submitted to the Ombudsman, with a copy to the Contracting Officer.

(b) In the case that the contractor is not satisfied with the resolution of the complaint by the GSA Task-Order and Delivery-Order Ombudsman, the contractor may follow the procedures outlined in subpart 33.1.

(c) The GSA Task-Order and Delivery-Order Ombudsman is located at the General Services Administration (GSA), Office of Government-wide Policy (OGP), Office of Acquisition Policy (MV). Contact information for the GSA Task-Order and Delivery-Order Ombudsman can be found at: http://www.gsa.gov/ombudsman.

(End of clause)

[75 FR 41096, July 15, 2010, as amended at 81 FR 1533, Jan. 13, 2016; 82 FR 2250, Jan. 9, 2017]


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